Below are the Terms of Entry for the Dunedin Centre. For Forsyth Barr Stadium Terms of Entry, please click here.

Terms of Entry

The Dunedin Centre is a world class facility which incorporates the Dunedin Town Hall, Glenroy Auditorium and Fullwood Lounge. The terms of entry referenced below is to ensure your experience is exceptional and ensures the safety of all attendees.

Ticketed events

  • Only patrons who provide a valid ticket or accreditation pass may access the Dunedin Centre
  • The event may or may not operate a pass out system. This decision rests with the Promoter of the event
  • Patrons displaying unacceptable behaviour will be denied entry or evicted from the Dunedin Centre
  • The Promoter reserves the right to alter the performance and performance timings at any stage
  • Further ticketing conditions can be found at the point of entry to the Dunedin Centre and on the ticketing website.

Patron safety and event experience

We want you to have the best experience possible and for this to happen you must adhere to the following:

  • You may be subject to a contraband search where you and your possessions may be screened. Failure to comply may result in you being refused entry or evicted. Refer to the section below of Prohibited Items
  • You are required to sit in your allocated seat or space
  • Clothing must conform to a reasonable standard of decency relevant to the event
  • You must have footwear
  • You must not block or obstruct any of the Dunedin Centre's exit doors
  • No smoking within the Dunedin Centre
  • Children under the age of 14 must be supervised by a responsible adult
  • CCTV is in operation
  • Patrons are requested to turn off cell phones within some events
  • Cameras, videos, tape recorders and other recording devices may be prohibited for certain events
  • You will be responsible for your belongings
  • No high visibility vests or gang patches
  • Venue staff have full and unrestrained rights to ensure the safety of all patrons at the event. This includes intoxication assessments and the right to deny entry and or evict patrons
  • Should you have any concerns with the event experience you must notify venue staff as soon as possible. The Promoter and or the Venue will determine the level of compensation based upon information provided during the event

Unacceptable behaviour

You will be denied access or evicted from the Dunedin Centre if you display any of the following behaviours as assessed by Dunedin Centre staff:

  • Intoxicated and or drug impaired
  • Smoke outside of the allocated areas
  • Bring in items that are not allowed
  • Supply alcohol to minors
  • Take unauthorised images or video
  • Access a restricted area
  • Damage or deface any part of the Dunedin Centre
  • Behave in an abusive and disruptive manner
  • Display advertising and or promotions without consent of the Venue's Operator and or Promoter

Patron and bag searches

  • All patrons and their possessions may be subject to searches before entering the Dunedin Centre during the event and when leaving.
  • Patrons who refuse to participate in searches may be denied entry to the Dunedin Centre or asked to leave the venue.
  • Prohibited items will be confiscated, these are listed but not confined to items listed below

Patrons may not bring into the venue

  • Beverages other than water in sealed clear plastic water bottles up to 1 litre in size
  • All alcohol
  • All soft drinks
  • All commercial products - including crisps, takeaways, chocolates, lollies etc. Includes these items being taken from packets and transferred into containers
  • Thermos flasks
  • Glass bottles or cans
  • Commercially produced takeaway food such as McDonalds, KFC, Subway, pizza etc
  • Chilly bins, picnic baskets or large bags
  • Illicit drugs
  • Sound amplifiers including loudhailers and air horns
  • Musical instruments
  • Recording devices for commercial purposes
  • Prams, strollers, pushchairs (limited storage facilities for these items are available, however the Dunedin Centre takes no responsibility for loss or theft)
  • Dogs or other pets (guide dogs are permitted)
  • Flares, fireworks, laser pointers, smoke bombs
  • Compressed gas containers and aerosols
  • Knives or other dangerous weapons
  • Skateboards, roller blades, scooters or bicycles
  • Chairs, stools or furniture of any kind
  • Signs or banners that are obscene, offensive, abusive
  • Any item that may compromise or otherwise interfere with the enjoyment, comfort or safety of any person or security at the venue
  • Any other item that Venue Management determines may cause injury or public nuisance or inconvenience to any other person

Food and beverage items permitted

  • Bottles of water with seals unbroken (up to 1 litre in size)
  • Homemade food - sandwiches, cakes, and fruit
  • Special foods for dietary requirements
  • Baby food and liquids
  • Small tetra-pak fruit juices

If you can’t find the answer to your question here, give us a call and we will do our best to help you find the information you need. Call 0800 24 64 64.